moment we met her, we liked her and knew she could help us. She is calm, collected, rational, logical, orderly, focused and very knowledgeable about organization and creating storage and file management systems. As our company was in the middle of a difficult transition period, we ended up bringing many things to our meetings with Susan that stretched beyond the boundaries of organizing a space, and Susan handled it all with grace and professionalism. She had quite a challenge working with us and she has delivered far beyond our expectations. She is heaven sent!